SMS Policy

Houston Legal Aid Center (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including and especially when you opt into SMS (text message) communications with us.

We do not initiate contact with you (clients or potential clients) by SMS, and we do not send out any automated or promotional text messages.  We collect personal information through our website, such as your name and phone number, exclusively for communication with our organization.  

We will not sell or share any info collected for the purpose of SMS with any third parties or affiliates except as my be required by law. SMS opt-in or phone numbers for the purpose of SMS are not sold or shared with third parties or affiliates. 

You will see language on our website Contact Us page, explicitly giving consent for us to communicate with you by SMS.  This opt-in process is distinct and separate from any other communication preferences you may have with us.

Please note that message and data rates may apply and messaging frequency may vary. You can opt-out at any time by texting “STOP.”  For assistance, you can text “HELP”, call us at (713) 283-8819, email us at info@houstonlegalaid.or, or visit our Privacy Policy at https://www.houstonlegalaid.org/privacy-policy/

You have the right to access, correct, verify, change, or remove your personal information collected for SMS purposes. You can opt-out of SMS communication with us at any time by following the opt-out instructions provided in our SMS messages. Opting out of SMS communications will not affect your subscription to other forms of communication you may have opted into separately.

Contact Us

If you have any questions, concerns, or would like to opt-out of SMS communications, please contact us at:

Email: info@houstonlegalaid.org

Telephone Number: (713) 283-8819

Mailing Address:

Houston Legal Aid Center

P.O. Box 2738

Cypress, Texas

77410

We may update this SMS Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

This policy is effective as of [10/22/2024].

For more information about 10DLC compliance and SMS privacy policies, please refer to:

  • The Campaign Registry website
  • FCC TCPA Summary
  • CTIA Messaging Principles and Best Practices